Refund policy
Return & Refund Policy
Huda Store
Policy Statement
At Huda Store, we are committed to providing quality products to our valued customers. Returns and refunds are only accepted in cases where the delivered parcel is defective or damaged.
Eligibility Criteria
- The item must be received in a defective or damaged condition.
- The issue must be reported within 24 hours of delivery.
- Clear proof of the defect (photos or videos) must be provided.
Non-Returnable Situations
- Change of mind after purchase.
- Size, color, or personal preference issues.
- Damage caused after the product has been delivered.
Return Procedure
- Contact our support team via phone or email within 24 hours of receiving your order.
- Share your order details along with proof of the defect.
- Our team will assess your request and provide return instructions if approved.
Refund Process
- Once the returned item is received and inspected, your refund will be initiated.
- Refunds are processed within a few working days, depending on your payment method.
Contact Information
For assistance, please reach out to us: